Effective Communication

Your course will include 6, 11 or 16 one-hour sessions depending on what floats your boat. Each course is fully bespoke, tailored around your goals and needs. You’ll also receive an amazing manual that can be used alongside your sessions and to practise at home! You will have the full support of your coach and the LSW Head Office team during your course, as well as an online portal where you can manage your sessions. (Note, our 6, 11 and 16 courses have a discounted taster session included in the price – book straight to course stress free with our money back guarantee).

Yes! We are not a cookie cutter with a one-size fits all approach. Our courses are made to fit you and never the other way round! The first step in personalising your journey with us is a Discovery Call with one of our incredible Client Success Managers so we can understand your ultimate communication goals and aspirations. From this we can recommend a coach that best fits your needs and then your coach will tailor your Taster Session and bespoke course.

Yes, if that is what suits your personal needs and will help you achieve your goals in the best way possible, then our coaches can certainly mix in elements of different courses for you. Our courses are totally bespoke, personalised and designed to fit you! We love to make our courses as unique as you are!

Our 6-session courses will cover all of the basics you need to transform your communication, but you need to make sure you’re putting in the practice alongside (practice definitely does make perfect!). Our 11-session courses allow for a bit more breathing space so that all tools can be explored more deeply as well as giving time for them to really sink in. Our 16-session courses allow you to really dive into the tools and techniques covered by the Serlin Method™ and give you ample opportunity to practise them with your coach and for everything to become second nature.
With that said, the amount of sessions our coaches recommend completely depends on your personal goals and your learning style. (Note, our 6, 11 and 16 courses have a discounted taster session included in the price – book straight to course stress free with our money back guarantee).

Effective Communication works to improve your effectiveness as a communicator in English so you sound engaging, articulate and clear when speaking. It can also help to eradicate habits such as mumbling or speaking too fast – which even the best of us fall back into sometimes! With effective communication you can build rapport more easily with others and enhance your non verbal communication using facial expression, gesture and posture. You will also work on using vocal expression and increase vocal impact to mesmerise people with your voice – think cobra snake charmer.

In this 60-minute session, your coach will teach you two really powerful tools – our transformative Engagement Technique tool, and a tool for mastering Delivery. To show you how powerful these tools are, they will film you before and after having discovered our life-changing Engagement Technique tool so you can see the difference for yourself – it’s mind-blowing! From the get go, you’ll be working towards your goal of more confident and clear communication. Your coach will also be able to assess your current skill level and talk through your strengths and areas of weaknesses and what you need to do to achieve the outcomes you want. They’ll recommend a course plan to fit you perfectly, setting you up on your way to achieving your goals, (whether in 5, 10 or 15 sessions), depending on what floats your boat. (Note, our 6, 11 and 16 session courses have a discounted taster session included in the price – book straight to course stress free with our money back guarantee).

It all depends on your goals and how much work you’re willing to put in alongside your sessions. Most of our clients see an immediate difference from the Taster Session – you’ll be invited to record a before and after exercise so you can see the difference for yourself.
There are four stages of learning to your communication journey with LSW:
1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence
When you’ve completed a course, you should aim to be at the conscious competence stage. This means that when you’re really focussed on the new skills, you can do it. It won’t be in your speech all the time yet though – it takes a while to become habitual. Once you’ve finished your course, you then work towards making yourself unconsciously competent, so that it’s habitual. It’s a bit like driving a car – when you’re a fully experienced driver – you’re still focussing on the road but you’re not thinking to yourself “I need to check my mirrors” or “I shall now touch on the brake as I approach the roundabout” – these things happen automatically, and that’s the level you should aim to get to with your communication. Once you’re at this stage with one part of your communication, you can then work on other challenges. For example, you might be excellent when prepared for a presentation, but still feel a sense of panic when you’re asked spontaneous questions – that’s an entirely different skill. Your journey doesn’t end when you finish your course – you can build up other strands of your communication over time, and come back to us for more sessions. Once you’ve worked with us, you’re part of the LSW family and have access to discounted courses – get in touch to find out more.