Workplace Communication Skills

Team training. But not as you know it.

Empower your teams to:

  • Build self-belief and develop executive presence
  • Deliver authentic presentations with confidence
  • Learn to build trust, rapport and genuine connection
  • Manage challenging conversations with grace
  • Improved communication for non-native English speakers

Watch our video on Communication Training for Organisations

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Teams we’ve worked with

Do your people experience the following pain points?

Struggle to deliver impactful presentations
Imposter syndrome or low self confidence
Too many 'nice' conversations or avoidance of conflict
Find it difficult to genuinely connect with clients
Misunderstanding across international teams

Our Effective Communication Skills Training for Teams covers four key pillars:

Each pillar of communication can be taken as a half or full day workshop, either virtually or in person. We also offer programme Bundles, designed to give your team a rounded experience of the Pillars and maximise embedded learning. Please download the brochure for more information on our Bundles.

Authentic Presence

Empower your team to build inner confidence, a resilient mindset and a strong and authentic presence so that they can make the impact they want as themselves.

Powerful Storytelling

Powerful tools for consistently creating and delivering authentic and compelling presentations that inspire hearts and minds.

Genuine Connections

Create space for people to open up, build trust and generate collaborative and respectful relationships, making sure every interaction is relationship building.

Navigating Conflict

Equip your team with the tools to handle tricky conversations and discord in the workplace and emerge with mutually respectful and positive outcomes.

Accent Confidence

Provide your International colleagues with the tools to articulate confidently and clearly in English, so cross cultural misunderstanding becomes a thing of the past.

Our communication training is powered by three key values

Authenticity

Bringing your whole self into the workplace builds connections and maximises team trust.

Empowerment

When people are empowered they are confident in making decisions and enabled to deliver their best.

Kindness

Kind companies retain staff and keep clients, as well as make everyone feel good.

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Client Responses to Our Team Communication Skills Courses:

  • “What we’ve found is we have developed our own secret language. Because we had a shared experience, we can remind each other of things we learnt on the course and adapt our style when needed. It’s been a lovely thing to do together as a team.” Mirabaud
  • The feedback from the team has been uniformly positive and it’s unusual in a crowd of that size for there to be such universal praise…” Tokio Marine
  • “London Speech Workshop were fantastic at being able to accommodate a whole group’s individual needs, up-skilling our presenting skills and highlighting our strengths.” Medigold Health

Feedback from Clients

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Positive feedback from all clients we have worked with in 2023. Yes, you read that right… One Hundred Percent. That’s everyone.

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Of participants felt more confident influencing others after our workshops.

0%

Of people we work with, from entry level to Execs, say they have learned new skills.

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Of participants of our workshops feel more confident articulating thoughts and ideas.

What to Expect

In addition to the pillars we provide post course consultation calls, one hour troubleshooting webinars and half-day refresher workshops. We work in collaboration with you to deliver the right solution to power long-term, systemic change in your organisation.

Five Star Materials

Printed packs or digital manuals for every delegate

Powerful Workshops

Interactive, world class expert-led workshops using practical tools

Communication Charters

Embed learning through Communication Charters and assignments

Bespoke for your Team

1:1 coaching also available to provide personalised learning

Data you can Trust

Data assimilated from pre and post-workshop questionnaires

Book a Consultation Call

In the calendar to the right you can book your Consultation Call directly with Shree, our Head of Sales. She will listen to your needs, understand your values and company culture and recommend what we think could be a great fit, from our selection of pillars.

If Shree is unavailable, you can also book in a call with our Corporate Account Manager; Vicky, who will be able to support you with all of your communication goals.

Every programme is bespoke for your team.

Shree Thakker

Shree Thakker

Head of Sales


Shree Thakker

Vicky Fenwick

Corporate Account Manager


How we work with your organisation

1. Discover

You’ll kick off with a Consultation Call with our Business Development Manager who will get to know your company culture, values and goals.  Through the call they will build an understanding of how your communication challenges are impacting on your team, company culture and the bottom line.

2. Design

Based on our findings we use the Serlin Method™ (our proprietary methodology involving performance and psychology) to put together a customised communication skills training solution based on your goals, budget, timing. This can include group workshops, individual sessions and short webinars and can be delivered virtually and in person.

3. Deliver

We begin with a measurement of all participants involved in the project, providing us with a robust reporting tool for the end of the programme. Our expert LSW coaches deliver the programmes and report back regularly on progress.

4. Feedback

At the end of the program we measure all participants again with a questionnaire – to see self-reported changes. This is followed by a post course consultation with you, the client, assessing progress through pre and post workshop questionnaires.

1. Discover

You’ll kick off with a Consultation Call with our Business Development Manager who will get to know your company culture, values and goals.  Through the call they will build an understanding of how your communication challenges are impacting on your team, company culture and the bottom line.

2. Design

Based on our findings we use the Serlin Method™ (our proprietary methodology involving performance and psychology) to put together a customised communication skills training solution based on your goals, budget, timing. This can include group workshops, individual sessions and short webinars and can be delivered virtually and in person.

3. Deliver

We begin with a measurement of all participants involved in the project, providing us with a robust reporting tool for the end of the programme. Our expert LSW coaches deliver the programmes and report back regularly on progress.

4. Feedback

At the end of the program we measure all participants again with a questionnaire – to see self-reported changes. This is followed by a post course consultation with you, the client, assessing progress through pre and post workshop questionnaires.

What people are saying about us

"I was absolutely delighted by the quality of communication training provided by Sam and London Speech Workshop. The focus on self-development – not simply rehearsing a pre-prepared presentation – was exactly what I was searching for and made the sessions really engaging & enjoyable. We laughed a lot and learned a lot. I will be recommending we implement such training company-wide for all our client-facing team members. London Speech Workshop were fantastic at being able to accommodate a whole group’s individual needs, upskilling our presenting skills and highlighting our strengths. The entire training sessions were well structured and made me incredibly self-aware of how I interact with others and what I can improve on. This was not like most of the training sessions or workshops I have attended before, Alice maintained my attention throughout and I was very engaged with everyone in the room. I wouldn’t hesitate attending more of their sessions in the future, highly recommend to anyone thinking about working with London Speech Workshop."

B2B Sales Team - Medigold Health

"As a sales team we were looking to develop our communication skills, especially online, but wanted some training that we could personalise both as a team and individuals. We had a series of 3 weekly small group workshops with the fantastic Jamie. We loved the interactive delivery of the sessions – which were lively even on Zoom – engaging exercises and we each received individual feedback and attention that really improved the work we put in. Jamie has an infectious enthusiasm for empowering people to be great communicators. There’s something very special about this training and I’ve already recommended it to colleagues and friends."

Suzie Humpreys, UK National Sales Team - Church & Dwight

"If you choose just one course to improve your public speaking, I doubt you will find better than The Speech Workshop. Truly career changing speech development."

S Morgan, Operations Manage - Geolog International

"Emma was most effective in helping us to ‘connect’ with our speech. This allowed us to deliver a more expressive and persuasive presentation to the International Olympic Committee, and ultimately, to win the right to host the 2018 Olympic and Paralympic Winter Games. Thank you Emma once again, for your invaluable work with our team."

Theresa Rah, Communications Director - Korean Olympic Bid Team

"As well as improving our skills for effective presentation, our LSW coach tailored our message to one that flowed and was more easily presented. The content covered in one day was excellent, I would definitely recommended this workshop and we will certainly use the LSW again."

Steve Maher, CEO - HelioStor

"The Effective Communication course which LSW ran for EY was excellent. This is the only training course I have organised where there was a 100% positive feedback from attendees. We will use LSW in the future for further workshops and would recommend any other company to do the same."

K Gilmour, IT Manager - EY

"LSW was flexible and patient when it came to curating the material to best suit the unique needs of our organisation. In the end, the program surpassed all of our expectations. Our facilitator was amazing, the sessions were engaging and fun, and many of the tools we learned were practical and could be put to use immediately."

Merlin Network

"We asked London Speech Workshop to help some of our recently-appointed lecturers with Accent Softening and confident speaking. The participants praised both the content of the course and the expertise of Gilly, the course leader, and we are already seeing evidence of the benefit of the training. The LSW office made the organisation as easy as possible and everything ran professionally and smoothly. I highly recommend working with LSW."

Peter Haynes, Head of Materials - Imperial College London

"My team learned about their own presenting and communication habits and practices practical new techniques to address gaps and enhance their skills. The focus on self-development - not simply rehearsing a pre-prepared presentation - was exactly what I was searching for and made the sessional really engaging and enjoyable. We laughed a lot and learned a lot. I will be recommending we implement such training company-wide for all out client-facing team members."

Tom Butcher, Sales Director - Medigold Health

"Even on the day of the training we spoke about it a lot. We we've found is we have developed our own secret language. Things that we learnt on the course, because we had a shared experience, we can remind each other of and adapt our style when needed. It's been a lovely thing to do together as a team - we can now support each other and put things into practice. It's heightened out awareness."

Debra Orton, Head of Marketing - Mirabaud Asset Management

"The feedback from the team has been uniformly positive - unusual in a crowd of that size for there to be such universal praise... they absolutely recognised the benefit and came away feeling improved and more confident going forward - a real unblemished compliment."

Ray Massey, Underwriting Director - Tokyo Marine HCC

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