Meet Tyana – Our Client & Operations Executive, and the person clients turn to for support and solutions.
This week, we sat down with her to talk through her role at London Speech Workshop, what fuels her love for impactful communication, and her advice for people looking to transform their communication…
1. What led you to work in communication training?
I’ve always been fascinated by the power of language and how the right words, delivered with care and clarity, can completely shift an interaction. Working in communication training felt like a natural step. I wanted to be part of something that genuinely helped people express themselves more confidently and connect with others in a meaningful way.
2. Tell us more about your role at London Speech Workshop.
As a Client & Operations Executive, I’m one of the first points of contact for our clients, whether it’s through a supportive phone call or an email that helps guide someone on their journey.
I manage bookings, resolve queries, and ensure each client’s experience feels smooth, personal, and empowering from start to finish. Behind the scenes, I also collaborate across teams to make sure everything runs beautifully.
3. How does the London Speech Workshop approach feel different to other professional environments?
There’s a real emphasis on kindness and authenticity here, not just in what we teach, but in how we operate as a team.
The environment feels emotionally intelligent, human-centred, and purpose-driven. It’s rare to work somewhere where connection and impact are at the heart of everything, and that energy is something I truly value.
4. What is your favourite London Speech Workshop memory so far?
There’s something really special about hearing client feedback, especially when someone shares how their confidence has grown or how they finally feel heard in a way they hadn’t before.
One moment that stayed with me was receiving a message from a client saying how deeply supported they felt by the team from the very first call. It reminded me why I do what I do.
5. Why is great communication important to you?
Because it’s the foundation of everything. Whether in relationships, work, or navigating life, great communication helps you show up as your most grounded and powerful self.
It’s not just about speaking well, it’s about being heard, respected, and understood. That kind of connection creates real transformation.
6. Tell us about a time that really inspired how you communicate today.
In past environments where I often felt overlooked or unheard, I learned how essential it is to advocate for yourself calmly and confidently. That experience inspired me to shift how I communicate with intention, with emotional clarity, and from a place of self-worth.
Now, I approach conversations with both empathy and quiet strength.
7. What do you love doing outside of London Speech Workshop?
I’m a lover of quiet luxury. I enjoy elegant self-care rituals, museum trips, workouts that sculpt both body and mind, and finding beauty in the small, intentional details of life.
I’m also really passionate about mindset, personal development, and building a life that feels both elevated and aligned.
8. And finally, what advice would you give to anyone looking to start communication coaching?
Start from where you are and be open. Communication coaching isn’t about becoming someone else, it’s about refining and uncovering your most confident, authentic voice.
The moment you invest in your communication, you start showing up in the world with more power, clarity, and presence than you ever imagined.
Want to ask our team about your communication journey?
If Tyana has inspired you to start your own communication journey, why not book in a 15 minute Discovery Call with our team to learn more about how we can help?
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