Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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Mistakes Bring Powerful Lessons – How Do You Communicate Them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.  (more…)

Written by Emma Serlin

Communicating With Your Team To Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem...

Written by Emma Serlin

Prince Andrew – A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There is no...

Written by Emma Serlin

Why You Don’t Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Naomi’s Journey With A Communication Coach

This week is the first of a new kind of blog, where we share news from our coaches as they tell us about of the eureka moments and highlights with their clients. It's Isobel's turn...

Written by Emma Serlin

Transform Your Presentation Skills – From Boring To Inspiring

Engaging an audience can be daunting at the best of times. Especially when they believe the topic you are tasked with explaining has a lot in common with watching not-yet-dry paint. Even though you’re...

Written by Emma Serlin

Managing Multicultural Teams: A Guide To Improving Communication

In an increasingly multicultural workplace - and with teamworking on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that whether you are a...

Written by Emma Serlin

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can lead to...

Written by Emma Serlin

Why Is English Pronunciation So Difficult For Spanish Speakers?

If your mother tongue is Spanish, you may find learning and pronouncing some English words and phrases very challenging. Since many of our Accent Softening clients are Spanish speakers, we thought it would be...

Written by Emma Serlin

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