Let's Talk Human Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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5 Top Tips For Making A Good First Impression

First impressions make a lasting impression, or so the saying goes. Which means it’s extra important to get that first moment of meeting just right to win people over. Here we share our top...

Written by Emma Serlin

The Seven Seconds You Most Need To Understand

Treat dictionaries and encyclopaedias as biblical texts all you like, but at the end of the day even the most impressive of vocabularies won’t make up for lacklustre body language.   Research has shown...

Written by Emma Serlin

The King’s Speech & The Serlin Method™ For Powerful Communication

I watched The King’s Speech again a couple of nights ago. Such a lovely film. When it first came out and I told people what about my work here at London Speech Workshop they would...

Written by Emma Serlin

How The Serlin Method™ For Accent Softening Was Born

Before I set up London Speech Workshop I had never heard of Accent Softening. So I was even more surprised when I realised that for many non-native speakers, the experience of having an accent...

Written by Emma Serlin

4 Reasons Pauses Are Great For Communication

Pauses are crucial to good communication   These aren’t nebulous empty pauses, but little breaks, which signify a unit of thought. You can think of it as a musical phrase which is part of a...

Written by Emma Serlin

Received Pronunciation: Is There A Right Way To Pronounce Words?

Words are the great facilitator of our communication. When we use words sloppily therefore, we are undermining our position as communicators.     As much as we would like to think it is not...

Written by Emma Serlin

Three Steps To Brave Communication

“You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, ‘I have lived through this horror. I...

Written by Emma Serlin

How To Use Gesture To Your Advantage

Jamie Chapman, one of our Principal Coaches shares with us a story of one of his clients’ fantastic transformations that landed her the dream job.     “When Rachel came for an Elocution and...

Written by Emma Serlin

6 Techniques to Overcome Public Speaking Anxiety

Glossophobia, the fear of public speaking, is greater than the fear of death for 75% of us.     It affects everyone from CEO to student, manager to marketer. Too many of us are...

Written by Emma Serlin

LSW’s communication tips for each Labour Leadership candidate

With the Labour Leadership contest hotting up with as many surprises, plot changes and startling character developments as a heart-thudding novel, we thought it was time to put the spotlight on the four contenders...

Written by Emma Serlin

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