Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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International Women’s Day 2025

"How do I speak up in meetings without feeling like I don’t belong?"   On this International Women’s Day, I want to talk about something I hear from brilliant, capable women all the time....

Written by Emma Serlin

Building Bridges In Communication

The art of ending your sentences with confidence.   Effective communication is a fine art, honed over time with practice and insight. One subtle yet powerful aspect of this art is how you conclude...

Written by Emma Serlin

How to Use Notes When Public Speaking Without Losing Your Audience

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add...

Written by Emma Serlin

Sound Confident – 3 Quick Tips!

If you've got an important presentation or meeting coming up, you could be worrying about sounding confident - after all, if you don't sound confident, will people take you seriously? The way you deliver...

Written by Emma Serlin

What We Don’t Do…

We often talk about what we DO do, so we thought we'd start this post a bit differently and share specifically what we DON'T do:   We don’t give sales training. We don’t give...

Written by Emma Serlin

How To Build Your Influence At Work

Have you ever had a great work idea, then shared it with your boss or colleagues, but they weren’t as convinced about it as you were?   Then the next day, someone else shares...

Written by Emma Serlin

How To Speak More Confidently In Online Meetings

Online meetings are here to stay. And we’re past the stage when they were just a novel chance to work in joggers.   We’ve realised the positives that come with them: access, efficiency and...

Written by Emma Serlin

How To Deliver Negative Feedback

Whatever position you hold, giving feedback is a powerful tool.   However, it is only effective and productive when delivered properly. First of all, let’s think about the title of this blog… ‘negative feedback’...

Written by Emma Serlin

How Do I Get People To Listen To Me?

Communication is a two-way street. But sometimes it can feel like you’re working really hard and people are still not listening.   Frustrating, right? This could be for a whole host of reasons: from...

Written by Emma Serlin

How To Speak With More Authority

Speaking with authority seems to come more naturally to some than others. Ever been in a meeting, convinced you’ve got the answers, but someone else just seems able to push their idea that bit...

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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