Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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What Can We Learn From Greta Thunberg’s Communication Style?

At the age of just 16, Greta Thunberg is known all round the world as the face of the youth climate change movement. From her initial protests outside the Swedish parliament to being featured...

Written by Emma Serlin

Prince Andrew – A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There is no...

Written by Emma Serlin

Why You Don’t Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can lead to...

Written by Emma Serlin

How To Be Confident In Public Speaking

Feel the fear and do it anyway. Isn’t that what they say? And public speaking is one situation where that quote is particularly poignant.     It’s perfectly natural to feel the adrenalin pumping...

Written by Emma Serlin

The STAR Method: How To Improve Your Interview Technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream...

Written by Emma Serlin

Presentation Skills Training: The Do’s & Don’ts Of The Dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time...

Written by Emma Serlin

How To Use Presentation Notes Effectively

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add...

Written by Emma Serlin

How To Create A Powerful First Impression

You’re bound to have heard the expression “first impressions count.” And it’s true. Humans are hardwired to make snap judgements – it’s an evolutionary instinct. Early man lived in a much more physically threatening...

Written by Emma Serlin

Hats Off To Harry – Born To Be Royal

Prince Harry used to be the naughty prince, the nation’s younger brother, who was known more for his passion for partying than for typically Royal behaviour.     And yet after some hair raising...

Written by Emma Serlin

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