Let's Talk Human Blog
Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.
Accent Softening | Assertiveness | BCorp | Communication Tips | Confidence | eBooks | Effective Communication | Elocution | First Impression | Interview technique | introvert | LSW Team | Meetings | Nonverbal Communication | Pitching | Presentation Skills | Press | Pronunciation Tips | Public Speaking | Uncategorized | Virtual Communication | Wedding Speech | Women In Business | Workplace communication
Conflict Is on the Rise – and Emotional Reactivity Is Costing Teams
Workplace Conflict: How Teams Can Respond With Calm, Clarity and Connection New UK research shows conflict is affecting employee wellbeing - but most teams are still relying on everyday conversations to resolve...
Published: February 9, 2026
Communication Clinic: Should I Apologise at Work – Even If I’m Not Sure I’m Wrong?
How to Apologise at Work (Even When You’re Not Sure You’re in the Wrong) Ask Emma: “When Is an Apology Helpful - And When Is It Not?” There’s a moment many professionals...
Published: February 9, 2026
Rethinking Communication in the Age of AI: Where Structure Meets Empathy
As artificial intelligence is rapidly reshaping how we work, a dominant fear has emerged: that this technology will erode the very qualities that make communication human - empathy, trust, and connection. But what...
Published: January 27, 2026
Webinar Recap: Navigating Change in Business and Leading Through Uncertainty
Change is everywhere right now - organisational restructuring, new ways of working, rapid advances in AI, shifting expectations from employees and customers alike. And as Emma Serlin, opened the webinar by noting, change can...
Published: January 23, 2026
Communication Clinic: Being Interrupted at Work
How to Stop Being Interrupted at Work (Without Losing Your Voice) Ask Emma: “What do I do when I keep getting interrupted at work?” I feel like I can’t finish a sentence...
Published: January 12, 2026
4 Steps to “Jingle All the Way” Through Family Drama This Christmas
Christmas tensions aren’t just tradition - they’re human. The 'Find Your Pearl’ tool shows you how to turn friction into moments of real understanding. At London Speech Workshop, we often say that the...
Published: December 9, 2025
What a Viral Neighbour Note Teaches Us About Conflict
When a handwritten note about bad parking made headlines last week, it wasn't just the passive-aggressive tone that caught people’s attention. It was the fact that the note threatened to have the car...
Published: November 6, 2025
Navigating Conflict at Work
Conflict. It’s the one part of professional life most of us would happily skip - but it’s also one of the most crucial areas for growth, influence, and authentic leadership. That was...
Published: October 3, 2025
Authentic Communication – The Superpower Every Modern Leader Needs
In today’s fast-moving corporate world, leadership isn’t just about strategies and spreadsheets. It’s about connection. The kind of connection that builds trust, inspires teams, and guides organisations through both growth and adversity....
Published: July 30, 2025
8 Powerful Storytelling Tools to Transform Your Communication
What makes a story magnetic in business communication? The answer? It’s not about performance - it’s about tools. Whether you're presenting to execs, pitching for investment, or leading your team, these 9...
Published: July 30, 2025
