Let's Talk Human Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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Rethinking Communication in the Age of AI: Where Structure Meets Empathy

As artificial intelligence is rapidly reshaping how we work, a dominant fear has emerged: that this technology will erode the very qualities that make communication human - empathy, trust, and connection.   But what...

Written by Emma Serlin

Webinar Recap: Navigating Change in Business and Leading Through Uncertainty

Change is everywhere right now - organisational restructuring, new ways of working, rapid advances in AI, shifting expectations from employees and customers alike. And as Emma Serlin, opened the webinar by noting, change can...

Written by Emma Serlin

Communication Clinic - Interrupted At Work

Communication Clinic: Being Interrupted at Work

How to Stop Being Interrupted at Work (Without Losing Your Voice)     Ask Emma: “What do I do when I keep getting interrupted at work?” I feel like I can’t finish a sentence...

Written by Emma Serlin

Family Christmas Conflict

4 Steps to “Jingle All the Way” Through Family Drama This Christmas

Christmas tensions aren’t just tradition - they’re human. The 'Find Your Pearl’ tool shows you how to turn friction into moments of real understanding.   At London Speech Workshop, we often say that the...

Written by Emma Serlin

What a Viral Neighbour Note Can Teach Us About Handling Conflict

When a handwritten note about bad parking made headlines last week, it wasn't just the passive-aggressive tone that caught people’s attention.   It was the fact that the note threatened to have the car...

Written by Jessica Gjini

Navigating Conflict: Practical Perspectives and Tools

Conflict. It’s the one part of professional life most of us would happily skip - but it’s also one of the most crucial areas for growth, influence, and authentic leadership.     That was...

Written by Jessica Gjini

Emma Serlin - improve communication skills

Authentic Communication – The Superpower Every Modern Leader Needs

In today’s fast-moving corporate world, leadership isn’t just about strategies and spreadsheets.     It’s about connection. The kind of connection that builds trust, inspires teams, and guides organisations through both growth and adversity....

Written by Jessica Gjini

Powerful Storytelling Advice

8 Powerful Storytelling Tools to Transform Your Communication

What makes a story magnetic in business communication?   The answer? It’s not about performance - it’s about tools.   Whether you're presenting to execs, pitching for investment, or leading your team, these 9...

Written by Jessica Gjini

Webinar Recap: The CEO’s Guide To Powerful Storytelling

Storytelling isn't just for bedtime or Hollywood. It’s one of the most powerful tools in business communication.     Whether you're leading a team, selling an idea, pitching a project, or inspiring change, how...

Written by Jessica Gjini

Emma Serlin - Communication Value

Impostor Syndrome, Weakness Alchemy, and the Secret Sauce of Being You

This morning I found myself deep in thought about impostor syndrome. It’s something that touches nearly all of us. That creeping feeling of not belonging, of being inadequate, of being found out.    ...

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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