Rethinking Communication in the Age of AI: Where Structure Meets Empathy
As artificial intelligence is rapidly reshaping how we work, a dominant fear has emerged: that this technology will erode the very qualities that make communication human - empathy, trust, and connection. But what...
Published: January 27, 2026
Webinar Recap: Navigating Change in Business and Leading Through Uncertainty
Change is everywhere right now - organisational restructuring, new ways of working, rapid advances in AI, shifting expectations from employees and customers alike. And as Emma Serlin, opened the webinar by noting, change can...
Published: January 23, 2026
Communication Clinic: Being Interrupted at Work
How to Stop Being Interrupted at Work (Without Losing Your Voice) Ask Emma: “What do I do when I keep getting interrupted at work?” I feel like I can’t finish a sentence...
Published: January 12, 2026
4 Steps to “Jingle All the Way” Through Family Drama This Christmas
Christmas tensions aren’t just tradition - they’re human. The 'Find Your Pearl’ tool shows you how to turn friction into moments of real understanding. At London Speech Workshop, we often say that the...
Published: December 9, 2025
What a Viral Neighbour Note Can Teach Us About Handling Conflict
When a handwritten note about bad parking made headlines last week, it wasn't just the passive-aggressive tone that caught people’s attention. It was the fact that the note threatened to have the car...
Published: November 6, 2025
Navigating Conflict: Practical Perspectives and Tools
Conflict. It’s the one part of professional life most of us would happily skip - but it’s also one of the most crucial areas for growth, influence, and authentic leadership. That was...
Published: October 3, 2025
Authentic Communication – The Superpower Every Modern Leader Needs
In today’s fast-moving corporate world, leadership isn’t just about strategies and spreadsheets. It’s about connection. The kind of connection that builds trust, inspires teams, and guides organisations through both growth and adversity....
8 Powerful Storytelling Tools to Transform Your Communication
What makes a story magnetic in business communication? The answer? It’s not about performance - it’s about tools. Whether you're presenting to execs, pitching for investment, or leading your team, these 9...
Webinar Recap: The CEO’s Guide To Powerful Storytelling
Storytelling isn't just for bedtime or Hollywood. It’s one of the most powerful tools in business communication. Whether you're leading a team, selling an idea, pitching a project, or inspiring change, how...
Impostor Syndrome, Weakness Alchemy, and the Secret Sauce of Being You
This morning I found myself deep in thought about impostor syndrome. It’s something that touches nearly all of us. That creeping feeling of not belonging, of being inadequate, of being found out. ...