Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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How Do I Get People To Listen To Me?

Communication is a two-way street. But sometimes it can feel like you’re working really hard and people are still not listening.   Frustrating, right? This could be for a whole host of reasons: from...

Written by Emma Serlin

How To Speak With More Authority

Speaking with authority seems to come more naturally to some than others. Ever been in a meeting, convinced you’ve got the answers, but someone else just seems able to push their idea that bit...

Written by Emma Serlin

How To Say Sorry

The apology is a territory that needs to be negotiated carefully, to maintain personal integrity while being respectful of others. But it’s possible to do both!   It’s important to be an advocate of...

Written by Emma Serlin

Women Who Lead The Way In Communication

International Women’s Day is about celebrating the tremendous achievements of women around the world and calling for a more gender balanced world. In light of this, we asked the team at LSW to share...

Written by Emma Serlin

How To Banish Conference Call Anxiety For Good

Over the last few years, conference calls have become a very normal part of our day-to-day. For some, this is great news - you can have your notes on the screen, wear your slippers...

Written by Emma Serlin

PowerPoint Tips: Why Storytelling Is Key To Presenting

I am willing to bet that when you’re tasked with giving a presentation at work, the first thing you do is load up PowerPoint or an equivalent programme on your computer. However, by presenting...

Written by Emma Serlin

10 Ways A Business Communication Workshop Will Help You AND Your Team

Communication is at the heart of our professional lives - from building rapport with colleagues and sharing ideas in a meeting, right through to delivering presentations and asking for a promotion. It impacts the...

Written by Emma Serlin

How To Overcome Fear Of Speaking In Meetings

If you’re an introvert, meetings can feel like war zones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in...

Written by Emma Serlin

Empowered & Real: Communication for a Brave New World

Yesterday I was sitting in my front room, with the cat climbing up the curtain behind me and my five-year-old son singing in the room next door, holding an important meeting with the Managing...

Written by Emma Serlin

Using Vocal Characteristics To Convey Emotion

The voice tells us a lot about a person and what they have to say. Versatility in your vocal characteristics and skills can be extremely valuable, whether you’re podcasting, acting or simply communicating verbally...

Written by Emma Serlin

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