Communication Pillars for Organisations

Authentic Presence

Empower your team to build confidence and a resilient mindset so that they can make the impact they want.

Background waves

Teams we’ve worked with

Do your people experience the following pain points?

Confident Mindset
Self-Awareness
Leadership Skills
Networking
Personal Gravitas

Empower your teams to:

  • Develop executive presence and gravitas: Consistently come across as confident and composed, whilst feeling authentic
  • Build confidence: Truly understand themselves and develop a resilient mindset
  • Understand their strengths: Discover where growth is needed, focussing on the leadership qualities they want
  • Fight off imposter syndrome: Know their value and have a confident mindset under pressure

Executive Presence: Morning Session

Provide your team with the tools to be articulate, confident and in control of the impression they make.

Sample Tool 1
Stepping Stones for Structure

Discover a simple structure for articulating and
structuring ideas and avoiding waffle

Discover a simple structure for articulating and
structuring ideas and avoiding waffle

Sample Tool 2
Filler Sounds

Removing the umms, ahhs and sort ofs that can get in the way of great communication

Removing the umms, ahhs and sort ofs that can get in the way of great communication

Sample Tool 3
Vocal Gravity

Learn the importance
of downward inflection and tone when it comes to establishing gravitas and authority

Learn the importance
of downward inflection and tone when it comes to establishing gravitas and authority

Confident Mindset: Afternoon Session

Give your team the tools to know their value and have an assured mindset under pressure.

Sample Tool 4
Discover your Dial

Boost your confidence by understanding how body language impacts how you feel and are perceived

Boost your confidence by understanding how body language impacts how you feel and are perceived

Sample Tool 5
Secret Sauce

Delegates discover their special combination of skills, experience
and values that makes them unique

Delegates discover their special combination of skills, experience
and values that makes them unique

Sample Tool 6
Weakness Alchemy

Transform self limiting beliefs and negative self-
perception into strengths and opportunities for growth

Transform self limiting beliefs and negative self-
perception into strengths and opportunities for growth

As a B Corp our communication training is powered by three key values

Authenticity

Empowerment

Kindness

Some of the tools in Authentic Presence...

Stepping Stones

It’s hard to organise and express thoughts clearly & effectively. Stepping Stones helps you to structure and control your delivery for maximum impact.

Values and Drivers

Tap into your core values and drivers, and use them to deliver your messages with resonance and a deep connection to their meaning, and your listener.

Elevator Pitch

30 seconds to make an impact; craft the perfect elevator pitch to make sure you express who you are, and what matters, in the briefest of interactions.

Facial Landscape

Use your facial expression too deeply engage your listener and convey your meaning and passion in a way that really resonates.

Weakness Alchemy

Surface self-critical thoughts, and view them with a positive lens. Increased self awareness and opportunities for growth are powers, not weaknesses.

Rockstar In Your Pocket

Learn how to use your admiration of another person to boost your own confidence and embody everything you respect about them.

Explore our other Pillars of Communication

Each Pillar of Communication can be taken as a half, full or two day workshop depending on your needs, goals and price point.

Authentic Presence

Empower your team to build confidence and a resilient mindset so that they can make the impact they want.

Powerful Storytelling

Powerful tools for delivering authentic and compelling presentations that inspire hearts and minds.

Genuine Connections

Create space for people to open up, build trust and generate collaborative and respectful relationships, making sure every interaction is relationship building.

Navigating Conflict

Equip your team with the tools to handle tricky conversations and discord in the workplace and emerge with mutually respectful and positive outcomes.

Accent Confidence

Provide your International colleagues with the tools to articulate confidently and clearly in English, so cross cultural misunderstanding becomes a thing of the past.

How we work with your organisation

1. Discover

You’ll kick off with a Consultation Call with our Business Development Manager who will get to know your company culture, values and goals.  Through the call they will build an understanding of how your communication challenges are impacting on your team, company culture and the bottom line.

2. Design

Based on our findings we use the Serlin Method™ (our proprietary methodology involving performance and psychology) to put together a customised communication skills training solution based on your goals, budget, timing. This can include group workshops, individual sessions and short webinars and can be delivered virtually and in person.

3. Deliver

We begin with a measurement of all participants involved in the project, providing us with a robust reporting tool for the end of the programme. Our expert LSW coaches deliver the programmes and report back regularly on progress.

4. Feedback

At the end of the program we measure all participants again with a questionnaire – to see self-reported changes. This is followed by a post course consultation with you, the client, assessing progress through pre and post workshop questionnaires.

1. Discover

You’ll kick off with a Consultation Call with our Business Development Manager who will get to know your company culture, values and goals.  Through the call they will build an understanding of how your communication challenges are impacting on your team, company culture and the bottom line.

2. Design

Based on our findings we use the Serlin Method™ (our proprietary methodology involving performance and psychology) to put together a customised communication skills training solution based on your goals, budget, timing. This can include group workshops, individual sessions and short webinars and can be delivered virtually and in person.

3. Deliver

We begin with a measurement of all participants involved in the project, providing us with a robust reporting tool for the end of the programme. Our expert LSW coaches deliver the programmes and report back regularly on progress.

4. Feedback

At the end of the program we measure all participants again with a questionnaire – to see self-reported changes. This is followed by a post course consultation with you, the client, assessing progress through pre and post workshop questionnaires.

What to Expect

In addition to the pillars we provide post course consultation calls, one hour troubleshooting webinars and half-day refresher workshops. We work in collaboration with you to deliver the right solution to power long-term, systemic change in your organisation.

Five Star Materials

Printed packs or digital manuals for every delegate

Powerful Workshops

Interactive, world class expert-led workshops using practical tools

Communication Charters

Embed learning through Communication Charters and assignments

Bespoke for your Team

1:1 coaching also available to provide personalised learning

Data you can Trust

Data assimilated from pre and post-workshop questionnaires

What previous clients have said

Google rating score 4.9 out of 5, based on 109 Reviews

" The workshop gave a lot of great tips and takeaways that I can use in my day to day role. The instructors also were able to answer questions well and provide good feedback. It was insightful and helpful."

Unbiased

Rachel Carey, Senior Content Writer

" LSW were fantastic at being able to accommodate a whole group’s individual needs, up-skilling our presenting skills and highlighting our strengths. I will be recommending we implement such training company-wide for all our client-facing teams. "

Medigold

B2B Sales Team

" The course was fab! Just as useful as the first session. A variety of tools that can be applied to day to day activities! Well presented and organised. The session was fun and interactive! Would absolutely recommend!"

ChilliMint

Deena Patel, Marketing Project Manager

" The course was fab! Just as useful as the first session. A variety of tools that can be applied to day to day activities! Well presented and organised. The session was fun and interactive! Would absolutely recommend!"

Active International

Holly Kennedy, SVP People & Culture

" A great session, it was entertaining, informative and practical. I found every tool gave something different. I definitely learnt a lot."

Unilever

Elizabeth Oxford, Global Procurement Manager

" Best workshop ever, very professional, great input. Big thank you. Finn did an excellent job. It was time well spent, the best training the company has seen. "

Relex

Niels Mauthe, Business Consulting Manager

" Cat’s delivery was incredibly engaging, and had the whole team was involved in all discussions. It was engaging, enjoyable and very useful. "

Growth Partner LLP

Clarke Sorrel, Investment Associate

" Had a wonderful experience learning about the intricacies of a good communication and presentation. Well presented, had lot of individual feedback to better ourselves, focusing on strengths and avoiding mistakes."

NHS

Manekar Avinash, Consultant

" Mark was a really great coach, he listened to what we wanted to achieve and had great advice for when we asked questions, some of which were difficult and he handled well!"

ChilliMint

Bav, Consultant

" The best training for communication and presentation skills! The coach was amazing! Very helpful course providing a lot of tips and techniques for a meaningful and successful presentation."

GasLog

George Sachpatzidis, Financial Control Team

" Amazing facilitator who really listened and tailored the session to what we needed. He was able to think of his feet and give us valuable tools that answered the questions we were posing. Fantastic!"

John Lewis

Sandra Meek, Experience Design Manager

" A workshop I didn’t know how much I needed! I now feel so much better equipped to present, teach and speak publicly with confidence, at a suitable pace and in a way that can be more captivating and demands attention."

Harley Academy

Shantel Nobel, Clinical Trainer

" Cat was an expert on all areas covered. She listened well to the team, understood the dynamic and the context very quickly and helped answer so many questions."

AirBnb

Emily Weduelin, Project Coordinator

" Becky was fantastic, very engaging and have learnt a lot that will stick with me. Would definitely recommend as the course was better than I expected!"

Volac

Roshani Premadasa, Process Management

" I really appreciated how much Mark tailored the content of today towards the needs of the specific group. It felt really inclusive and extra helpful to work on things that were actually useful to us as individuals."

Merlin Network

Emma Robinson, Senior Director

" The training was so much fun but at the same time very useful and knowledgeable. I felt at ease and I will take away several points with me from this training."

Christian Dior

Lilia Khopta, VIP Client Manager

" If you choose just one course to improve your public speaking. I doubt you will find better than The London Speech Workshop. Truly career changing speech development."

GeoLog International

S Morgan, Operations Manager

" We loved the interactive delivery of the sessions, engaging exercises and we each received individual feedback and attention that really improved the work we put in. There’s something very special about this training."

Church & Dwight

Suzie Humpreys, UK National Sales

" I was absolutely delighted by the quality of communication training provided by Sam and LSW. The focus on self-development, was exactly what I was searching for and made the sessions really engaging & enjoyable. "

Medigold

Tom Butcher, Sales Director

" As well as improving our skills for effective presentation, our coach tailored our message to one that flowed and was more easily presented. The content was excellent, I would definitely recommend this workshop, we will certainly use LSW again."

HelioStor

Steve Maher, CEO

" This is the second course we have done with Mark, he’s very engaging and clear with what he talks through and he makes the sessions enjoyable."

ChilliMint

Monica Shah, Consultant

" This is the only training course I have organised where there was a 100% positive feedback from attendees. We will use LSW in the future for further workshops and would recommend any other company to do the same."

EY

K. Gilmour, IT Manager

" We are already seeing evidence of the benefit of the training. LSW made the organisation as easy as possible and everything ran professionally and smoothly. I highly recommend working with LSW."

Imperial College London

Peter Haynes, Head of Materials

" The things that we learnt, we remind each other of and adapt our style when needed. It's been a lovely thing to do together as a team - we can now support each other and put things into practice. It's heightened out awareness."

Mirabaud Asset Management

Debra Orton, Head of Marketing

" The feedback from the team has been uniformly positive - unusual in a crowd of that size for such universal praise. They absolutely recognised the benefit and came away feeling improved and more confident going forward."

Tokyo Marine HCC

Ray Massey, Underwriting Director

" It was well structured , engaging, and unique. Cat was an excellent communication coach , exceeded my expectations. The days session felt like minutes."

NHS

Jothy Vasan-Oleary, Clinical Lead

" The training helped me to achieve learning assertive conversation. Through the techniques I learnt today, it has given me confidence to empower my storytelling techniques and to deliver my message during difficult conversations. Thank you so much, Mark!"

ChilliMint

Vienna C., Senior Graphic Designer

" A really engaging training session with a masterful communications coach, which provided me with an array of simple, manageable tools to improve my presentation skills."

AirBnb

Georgina Browes, Head of EU Policy

" LSW was flexible and patient when it came to curating the material to best suit the unique needs of our organisation. In the end, the program surpassed all of our expectations. Our facilitator was amazing, and many of the tools we learned were practical and could be put to use immediately."

Merlin Network

Member Operations Team

" The sessions were well structured and made me incredibly self-aware of how I interact with others and what I can improve on. I wouldn’t hesitate attending more sessions in the future, highly recommend to anyone thinking about working with LSW."

Medigold

B2B Sales Team

Read more reviews

Feedback from Clients

0%

Positive feedback from all clients we have worked with in 2023. Yes, you read that right… One Hundred Percent. That’s everyone.

0%

Of participants felt more confident influencing others after our workshops.

0%

Of people we work with, from entry level to Execs, say they have learned new skills.

0%

Of participants of our workshops feel more confident articulating thoughts and ideas.

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.