Authentic Leadership
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AUTHENTIC LEADERSHIP

Command the Room. Clarify the Vision. Lead with Impact.

Great strategy fails without clear communication. We equip your upper management with the executive presence, emotional intelligence, and narrative skills to drive profit and retain top talent by amplifying their natural strengths, not forcing a persona.

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Authentic Leadership

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Close the Gap Between C-Suite Vision and Frontline Action

When leaders rely on hierarchy rather than connection, they fail to inspire the commitment needed for speed. Projects drag, decision-making stalls, and retention suffers as teams disengage.

We turn your leadership team into a performance multiplier. We move them beyond reactive authority, equipping them to handle high-stakes moments with clarity and empathy.

This isn’t just about ‘soft skills’, it’s about removing the communication barriers that hurt productivity and drive away top talent.

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Mindset Shift

I must have all the answers and show no weakness.

My strength is in my connection, not perfection.

Behaviour Shift

Leading with hierarchy and reactive authority.

Modelling empathy, accountability, and a calm, grounded presence.

Skill Shift

Managing tasks and leaning on process.

Listening deeply, communicating vision, and inspiring ownership.

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Recommended Workshops in This Pathway

Solve specific friction points with modular training. Each LSW Pathway can be delivered as a short, high-impact series or expanded for deeper transformation. These core workshops form the foundation for a high-performing leadership team:

Creating a Culture of Care

Equips teams with simple daily behaviours that build respect recognition and a thriving culture.

Outcomes

  • Establish team norms that encourage risk-taking and rapid problem-solving
  • Facilitate inclusive discussions that prevent groupthink
  • Create shared accountability for open, respectful dialogue
Grace Under Pressure

Equips professionals to stay calm and constructive in moments of tension, turning conflict into collaboration.

Outcomes

  • Respond with strategic clarity rather than reactive emotion
  • Maintain a calm, grounded presence that stabilises others
  • De-escalate tension to keep projects on track
Feedback Without Fear

Transforms feedback into a catalyst for development by teaching compassionate conversations that strengthen trust.

Outcomes

  • Deliver clear, actionable feedback that corrects course without damaging trust
  • Invite challenging input to uncover blind spots early
  • Structure difficult conversations to result in mutual commitment, not conflict
Lead by Example

Empowers leaders to handle challenge, apology and accountability with authenticity and courage.

Outcomes

  • Align communication with core values to build credibility
  • Navigate organisational change with transparency and authenticity
  • Inspire the team to follow through connection, not just compliance
Owning the Room

Builds visible authority and authentic gravitas so leaders communicate with clarity, confidence and impact.

Outcomes

  • Establish immediate credibility to command respect with senior stakeholders
  • Project calm authority to stabilise teams during high-pressure moments
  • Amplify leadership influence through grounded, authentic non-verbal presence
The Art of Empathy

Equips teams with simple daily behaviours that turn respect and recognition into thriving culture.

Outcomes

  • Build deep trust and rapport to unlock the team’s full potential
  • Listen beneath the surface to understand drivers and hidden barriers
  • Foster psychological safety to encourage risk-taking and honest feedback
Impact, Clarity & Self

Transforms self-doubt into grounded confidence by helping leaders own their strengths and lead with conviction.

Outcomes

  • Reframe inner doubt to build grounded self-trust
  • Align voice and body to project natural gravitas
  • Command the room with clear, convincing delivery
Impact, Clarity & Presence

Gives leaders practical frameworks to express ideas with structure, confidence and inspiring precision.

Outcomes

  • Anchor in core values to lead with authentic confidence
  • Structure complex ideas to ensure clarity under pressure
  • Deliver inspiring presentations that connect and drive action
Transformative Public Speaking

Teaches leaders to tell stories that build trust and move people to action.

Outcomes

  • Develop the inner self-belief to present in high-stakes settings without fear
  • Project authentic presence to build deep trust
  • Channel nervous energy into excitement to inspire belief in audiences of any scale

Optional Modules

Deepen Your Practice

image Crafting Compelling Content

Gives leaders a complete framework to design presentations that engage hearts, minds, and drive meaningful results.

Outcomes

  • Structure complex ideas with persuasive clarity
  • Ground every message in impactful ‘Think-Feel-Do’ outcomes
  • Presentations and pitches that don’t just inform, but inspire action
image Stronger Together

This workshop equips leaders to build high-trust, high-performance cultures by mastering the art of authentic recognition and constructive collaboration.

Outcomes

  • Champion collective strengths to unlock higher engagement and retention
  • Navigate disagreement skilfully using ‘Yes and Land’ to maintain momentum
  • Foster psychological safety to ensure diverse perspectives are heard and integrated
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Bridge the gap between theory and action. Lock in behavioural changes through coaching on real-world challenges.

Outcomes

  • Receive real-time feedback on specific business scenarios
  • Build the muscle memory to execute under pressure

Organisations Using this Pathway Report:

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Unified Strategic Alignment

A measurable shift from siloed management to shared execution.

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Clarity Under Pressure

Leaders navigate high-stakes moments without stalling.

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Improved Retention

Psychological safety stops the drain of top talent.

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Accelerated Decision-Making

Friction dissolves, enabling faster cross-functional action.

LSW’s training directly elevated how our managers show up, influence, and lead in global meetings.

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Elizabeth Oxford

Global Procurement Manager

Why this Pathway Works (and Sticks!)

True leadership isn’t an act. The Serlin Method™ works from the inside out to align Mindset, Skillset, and Behaviour.

Hover or tap on each element to explore.

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Mindset

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Behaviour

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Skillset

Integrity

Fluency

Confidence

AUTHENTIC LEADERSHIP

Build the psychological safety and conviction needed to lead without a mask. Replace hesitation with a grounded, unshakeable belief in your value.

Translate values into visible action. Move beyond theory to model empathy, accountability, and consistency in every interaction.

Master the daily application of high-stakes communication. From narrative structure and vocal control to active listening – these are the tools that ensure executive clarity.

Walking the Talk. The alignment of intent and action that proves leadership is real, not a performance, building the trust required for speed.

Muscle memory. When high-performance communication stops being a conscious effort and becomes your default reflex in high-stakes moments.

Grounded Assurance. The natural result of backing internal belief (Mindset) with the technical tools (Skillset) to deliver under pressure.

The sweet spot where internal conviction, technical mastery, and daily action align. This is where leaders inspire trust, drive speed, and turn strategy into results.

Flexible Formats for Your Organisation

Choose the level of depth that fits your strategic goals. Every format includes our Impact Framework, tracking measurable shifts in Leadership Presence, Executive Composure, and Team Alignment.

1 image Signature Talks

Ideal for teams that need to solve a specific communication friction point.

  • 1 × 60-minute interactive session on The Listening Advantage, featuring the Listening Lake tool – a powerful approach to listening beyond words to build trust, safety, and genuine understanding.
Free consultation call
2 image Essential

Ideal for rapidly upskilling a cohort of leaders from theory to practice.

  • 2 × half-day workshops

Embedding Sessions (1h each)

  • 1 × 1:1 coaching session per person
  • 1 × group coaching session per cohort
Free Consultation Call
3 image Core

Ideal for ensuring new skills stick through sustained practice.

  • 4 × half-day workshops

Embedding Sessions (1h each)

  • 2 × 1:1 coaching session per person
  • 2 × group coaching session per cohort
Free Consultation Call
4 image Tailored

Ideal for a full and lasting cultural transformation.

  • 6 × half-day workshops

Embedding Sessions (1h each)

  • 3 × 1:1 coaching session per person
  • 3 × group coaching session per cohort
Free Consultation Call

Ready to Turn Your Leadership Team into a Performance Multiplier?

Move beyond the bottlenecks. Equip your C-suite with the presence and clarity needed to align teams, retain talent, and execute with speed.

Schedule a call with our Head of Sales to map out your pathway.

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Shree Thakker

Head of Sales

Looking for a Deeper Dive?

Our brochure outlines everything you need to know – from programme formats and timelines to real business outcomes we’ve helped deliver. Perfect for sharing with stakeholders or building a business case.

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.

The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.

Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.

How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com. 
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.