About Specialisms Interests

I’m a Senior Coach at LSW, and I love helping clients learn how to speak with genuine confidence and express themselves authentically. I’m originally from the States, with a background in acting. My interest in voice and communication began after I started losing my voice during performances. I had to navigate vocal therapy and that shifted my entire understanding on how the voice works. The vulnerability I experienced during that process is what drives my work today.

To deepen this expertise, I moved to London to earn an MFA in Voice Studies from The Royal Central School of Speech and Drama. By combining my performance background and accent coaching skills with a more holistic understanding of the voice, I now help professionals bridge the gap between feeling nervous and feeling empowered.

Whether you are struggling with stage fright or looking to develop a stronger executive presence, I provide practical tools to help you stay grounded. I work with a wide range of professionals to build effective communication and accent confidence habits that stick. My goal is to help you move past the hurdles of public speaking so you can show up in any room with clarity and ease.

Years of experience:

8

Availability

Tuesday

Farringdon Office

Wednesday

Remote

Thursday

Mayfair Office

Friday

Mayfair Office

Saturday

Farringdon Office

Building Executive Presence

Helping clients communicate with authority, clarity and authenticity, strengthening their ability to influence, inspire trust and lead with impact.

Managing Performance Anxiety

Equipping clients with practical tools to regulate nerves and stay grounded, enabling them to perform at their best in high-pressure situations.

Speaking Off-the-Cuff with Confidence

Supporting clients to think and speak clearly in the moment, using simple structures to communicate ideas with ease, coherence and confidence.

Authentic Storytelling for Leaders

Guiding leaders to share stories that feel genuine and aligned, helping them connect, inspire and bring their messages to life with greater impact.

Accent Confidence & Clarity

Helping clients refine pronunciation and speech patterns, building clarity and confidence while maintaining a natural and authentic voice.

Building Rapport through Voice

Developing vocal awareness and flexibility, enabling clients to create warmth, trust and connection through tone, pace and delivery.

What is your favourite memory as a coach?

My favorite memory has to be working with a client who came to see me just twenty-four hours before they were due to lead a high-profile panel. They sat down and told me, “I can’t do it.” They were overwhelmed by the pressure and ready to back out. We spent the session stripping away the “performance” and focusing on practical grounding techniques and simple, manageable communication habits. By the time they left, the panic had shifted into a sense of optimism. They ended up leading the panel brilliantly and, more importantly, they felt genuinely confident throughout. Seeing that transformation from “I can’t” to “I did it” in such a short window is exactly why I do this work.

What was your own biggest communication hurdle?

I used to over-explain a lot, dumping every detail into a conversation just to make sure I was being clear. I eventually realised I was just going off on tangents and giving way too much information up front. Now, I trust my message to stand on its own, and I’ve found that saying less actually helps people understand me a whole lot better.

Who is a speaker or storyteller you deeply admire?

I’ve always admired Brené Brown. She is so good at taking complex, deeply human experiences and making them incredibly accessible through her unique storytelling. What I admire most is her grounded confidence and genuine approachability – she doesn’t rely on a polished, robotic delivery. Instead, she uses her voice to build an immediate, honest connection with her audience. She proves that being a powerful speaker is about being authentic, vulnerable and having the courage to show up as yourself.

Describe your perfect Sunday…

My perfect Sunday would be a long walk, to get out in nature, or exploring a local market. Followed by a catch up with friends, over a delicious meal, and ending with quiet time in front of the television to watch a show or film, with my wife.

image image image

Client Testimonials

Coach Icon

John - Abby's Client

Coach Icon

John - Abby's Client

Very happy so far; Abby is a good instructor, and the content has been very useful. I already feel like I’m starting to improve.

image

Yana - Abby's Client

image

Yana - Abby's Client

I love the sessions. It’s a highlight of my week! Abby is an incredible coach!

Ready to Get Started?

image
Book a Taster With Abby

A taster session gives you the chance to trial the Serlin Method® with Abby and make sure it's the perfect fit for your communication goals.

Book a Taster
image
Book a Course With Abby

If you know the course you want and you're ready to book it with Abby, let's get started! Choose from 5, 10, or 15 sessions.

Book a Course
Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.