Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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How Do I Get People To Listen To Me?

Communication is a two-way street. But sometimes it can feel like you’re working really hard and people are still not listening. Frustrating, right? This could be for a whole host of reasons: from your...

Written by Emma Serlin

How To Speak With More Authority

Speaking with authority seems to come more naturally to some than others. Ever been in a meeting, convinced you’ve got the answers, but someone else just seems able to push their idea that bit...

Written by Emma Serlin

How To Overcome Fear Of Speaking In Meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

Using Vocal Characteristics To Convey Emotion

The voice tells us a lot about a person and what they have to say. Versatility in your vocal characteristics and skills can be extremely valuable, whether you’re podcasting, acting or simply communicating verbally...

Written by Emma Serlin

7 Self-Sabotaging Things You’re Doing At Work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits can have a...

Written by Emma Serlin

6 Common Speech Habits To Avoid In A Job Interview

You've come dressed with a smile, you're wearing the appropriate attire, and you've nailed the firm handshake. Congratulations! You've passed phase one of the interview process (and that alone is an important phase!). From...

Written by Emma Serlin

How To Have Difficult Conversations At Work

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Communicating With Your Team To Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem...

Written by Emma Serlin

Why You Don’t Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

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