Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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How To Deal With Interruptions At Work

Dealing with interruptions in a meeting room of big personalities can feel like standing on a motorway and trying to hold the attention of incoming traffic. The thought of “I’m going to be interrupted...

Written by Emma Serlin

Managing Multicultural Teams: A Guide To Improving Communication

  In an increasingly multicultural workplace - and with teamworking on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that whether you are...

Written by Emma Serlin

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can lead to...

Written by Emma Serlin

How Effective Communication At Work Can Unlock Your Team’s Potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. So what if the key is effective team communication?     When...

Written by Emma Serlin

Presentation Skills Training: The Do’s & Don’ts Of The Dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time...

Written by Emma Serlin

How To Be Empathetic

Traditionally viewed as a 'soft' or 'feminine' skill, empathy is finally getting the attention it deserves as the most important business skill. But what does empathy really mean, and how can using empathy in your...

Written by Emma Serlin

How To Write A Speech: The Secret Recipe

The phenomenal success of TED talks and the ubiquity of public speaking clips on social media has definitely raised the bar for the rest of us when it comes to presenting. But while perfect...

Written by Emma Serlin

How To Be A Good Public Speaker – 3 TED Talks

The TED Talk has become a cultural phenomenon. Not only do the speaker videos from the event get viewed over a billion times a year, but they have raised the bar for public speaking...

Written by Emma Serlin

How Easy Is It To Reduce A Native Accent?

Ok, let’s be honest - a lot of people would be offended by the title of this blog post. Why would anyone want to reduce their native accent? After all, our accents are part...

Written by Emma Serlin

How To Use Presentation Notes Effectively

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add...

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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