Difficult Conversations At Work

How To Deal With Interruptions At Work

Dealing with interruptions in a meeting room of big personalities can feel like standing on a motorway and trying to hold the attention of incoming traffic. The thought of “I’m going to be interrupted...

Written by Emma Serlin

Communication With Team

Managing Multicultural Teams: Improving Communication

  In an increasingly multicultural workplace - and with teamworking on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that whether you are...

Written by Emma Serlin

Communication With Team

How to Be More Likeable at Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can lead to...

Written by Emma Serlin

Business professionals in a communication training session

How Effective Communication At Work Can Unlock Your Team’s Potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. So what if the key is effective team communication?     When...

Written by Emma Serlin

Presentation Skills Training: The Do’s & Don’ts Of The Dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time...

Written by Emma Serlin

How to Communicate with Empathy

Traditionally viewed as a 'soft' or 'feminine' skill, empathy is finally getting the attention it deserves as the most important business skill. But what does empathy really mean, and how can using empathy in your...

Written by Emma Serlin

How To Write A Speech: The Secret Recipe

The phenomenal success of TED talks and the ubiquity of public speaking clips on social media has definitely raised the bar for the rest of us when it comes to presenting. But while perfect...

Written by Emma Serlin

Accent Challenge Quiz

How To Be A Good Public Speaker – 3 TED Talks

The TED Talk has become a cultural phenomenon. Not only do the speaker videos from the event get viewed over a billion times a year, but they have raised the bar for public speaking...

Written by Emma Serlin

Can You Reduce Your Native Accent? What to Expect

Ok, let’s be honest - a lot of people would be offended by the title of this blog post. Why would anyone want to reduce their native accent? After all, our accents are part...

Written by Emma Serlin

A professional woman giving a presentation in a room

How To Use Presentation Notes Effectively

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time...

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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