Communication & Accent Reduction Blog

Put the kettle on and your feet up – this is your space to read, learn and explore the world of verbal and non-verbal communication.

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How To Manage Uncertainty In The Virtual Workplace

Our working lives have been evolving for a while now, but the global pandemic has led to a radical change, and a scale of uncertainty that many of us have never experienced before. Working...

Written by Emma Serlin

Women In Business: How To Play To Your Strengths To Get Heard

Many of our female clients struggle with various workplace challenges, from being told to ‘smile more’ or that they are ‘too passionate’. While men also have communication challenges at work, there are common themes...

Written by Emma Serlin

How To Have Difficult Conversations At Work

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad.   We can pendulum-swing...

Written by Emma Serlin

How To Create Connection Anywhere, With Anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have...

Written by Emma Serlin

Mistakes Bring Powerful Lessons – How Do You Communicate Them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.     We’re gradually moving through the final...

Written by Emma Serlin

Communicating With Your Team To Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem...

Written by Emma Serlin

Why You Don’t Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

How To Deal With Interruptions At Work

Dealing with interruptions in a meeting room of big personalities can feel like standing on a motorway and trying to hold the attention of incoming traffic. The thought of “I’m going to be interrupted...

Written by Emma Serlin

Managing Multicultural Teams: A Guide To Improving Communication

  In an increasingly multicultural workplace - and with teamworking on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that whether you are...

Written by Emma Serlin

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can lead to...

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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