Our Impact Framework tracks measurable growth in confidence, connection, wellbeing, and performance with real data shared at key milestones to demonstrate tangible ROI.
Transform the Way Your People Communicate
At London Speech Workshop, we help organisations build
confident, emotionally intelligent communicators using our
unique Serlin Method™. A proven blend of psychology,
behavioural science, and practical communication tools.
What Our Clients Say
LSW’s training directly elevated how our managers show up, influence, and lead in global meetings.
Elizabeth Oxford
Global Procurement Manager
The training helped us embed a consistent communication culture across departments.
Kerry Gilmour
Operational Excellence Director
Game-changing coaching that sharpened my presence and delivery in high-stakes EU policy forums.
Georgina Browes
Head of EU Policy
Natasha was engaging and kept the conversation positive, even when my confidence was low.
Robert
Amazon Leadership Team
An outstanding experience that will help me be a better communicator everyday day at work
Ben
Retail Innovation & Change Manager
One of the best learning and development sessions I have had in my career! Practical, fun and genuinely useful stuff!
Amanda
Category Strategy Lead
I noticed the difference after recording and hearing myself a second time following the advice given during the session and I could notice the immediate impact!
Diego
Marketing Business Analyst
My team learned about their own presenting and communication habits and practices practical new techniques to address gaps and enhance their skills.
Tom Butcher
Sales Director
There’s something very special about this training and I’ve already recommended it to colleagues and friends.
Suzie Humpreys
UK National Sales Team
If you choose just one course to improve your public speaking, I doubt you will find better than The Speech Workshop. Truly career changing speech development.
S Morgan
Operations Manager
LSW was flexible and patient when it came to curating the material to best suit the unique needs of our organisation.
Merlin Network
The participants praised both the content of the course and the expertise of Gilly, the course leader, and we are already seeing evidence of the benefit of the training.
Peter Haynes
Head of Materials
The feedback from the team has been uniformly positive… they absolutely recognised the benefit and came away feeling improved and more confident going forward – a real unblemished compliment.
Ray Massey
Underwriting Director
Emma was most effective in helping us to ‘connect’ with our speech. This allowed us to deliver a more expressive and persuasive presentation to the International Olympic Committee, and ultimately, to win the right to host the 2018 Olympic and Paralympic Winter Games.
Theresa Rah
Communications Director
We all really enjoyed the workshop and thought the coach was really engaging and encouraging to get us to try new things and feel comfortable doing so.
Florence
Global Media Leadership Team
Why Communication is the Heartbeat of Culture
When people can express ideas clearly, collaboration becomes effortless. When feedback is kind and direct, performance grows. When leaders speak authentically, trust deepens.
Our clients, from John Lewis to Google, consistently report measurable transformation:
- 4.9/5 average coach rating consistently exceptional delivery across every session.
- 96.9% reported increased confidence after attending a workshop.
- 94.3% felt more equipped to connect, collaborate, and handle challenging conversations in team-focused sessions.
Why communication
matters
How we
drive change
Measuring
impact
The Serlin Method™: Simple Tools with Profound Effects
The Serlin Method™ sits at the heart of everything we do.
It blends psychology, communication best practices, and behavioural change, ensuring every skill we teach creates genuine, lasting transformation.
Each of our six learning pathways draws on this foundation helping people shift their mindset, build their skillset, and transform their behaviour.
The result? Confident, compassionate, and effective communicators at every level of your organisation.
Why communication
matters
How we
drive change
Measuring
impact
The LSW Experience: How We Deliver Results
Every engagement follows a simple, powerful structure:
- Discover – We listen deeply to understand your culture, challenges, and goals.
- Design – We tailor your pathway to meet those goals with precision and care.
- Embed – We measure change through our Impact Framework, ensuring growth sticks.
Why communication
matters
How we
drive change
Measuring
impact
Our Six Learning Pathways
We offer six flexible training pathways designed to address the most common communication challenges that teams face.
Each pathway combines workshops, 1:1 coaching, and group training to drive measurable ROI. Each is available as a short, high-impact sprint or a deep, tailored programme.
Powerful Storytelling & Presentations Pathway
Turn data, ideas, and updates into compelling narratives that spark action, alignment, and buy-in – even from the most senior stakeholders.
Executive Presence & Charisma Pathway
Equip leaders with the gravitas, clarity, and confidence to influence at every level – transforming how they show up in the room, in meetings, and under pressure.
Navigating Challenging Conversations Pathway
Give your people the confidence and tools to handle feedback, conflict, and tension with clarity and care – transforming avoidance into action.
Genuine Connections Pathway
Build the emotional intelligence and relational trust that fuels high-performing teams – strengthening collaboration, cohesion, and culture.
Authentic Leadership Pathway
Support leaders to inspire, engage, and empower through authentic communication – creating ripple effects of trust and performance across teams.
Kind Cultures Pathway
Foster psychologically safe, values-led cultures where respect, recognition, and accountability thrive – driving both wellbeing and performance.
Book a Consultation Call
Speak with our Head of Sales for a personalised consultation.
They’ll take the time to understand your team’s needs, your values, and your company culture – then recommend the Training Pathway that will deliver the most meaningful impact.
All our programmes are thoughtfully tailored to align with your goals.
Shree Thakker
Head of Sales
Looking for a Deeper Dive?
Our brochure outlines everything you need to know – from programme formats and timelines to real business outcomes we’ve helped deliver. Perfect for sharing with stakeholders or building a business case.
