How to Stop Negative Thoughts at Work

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How many times have you thought “I could have done that much better” after giving a presentation or when leaving a job interview? There are lots of potential reasons for under-performance—but one of the most all-pervading is negative thoughts.

 

We all know the score. We’re speaking perfectly well, and then… the doubts creep in. ‘This isn’t going very well’, ‘They’re bored’, ‘They think I’m stupid’, ‘I’m not as good at this as xxx’.

Pretty soon we’re thinking more about our own negative perception of ourselves than we are about what we are actually trying to say or achieve. Here are some tools and tips to help focus on and accentuate the positive.

 

 

First off, can you control your negative thoughts?

There’s good news and bad news. The bad news is that we can’t guarantee an end to negative thought (if only we could, life would be a lot simpler). However, the good news is that we do have a choice about how we respond to our negativity. No matter how ingrained, new patterns of positive behaviour and thought can be encouraged to take hold.

Negative thinking is believed to be a historical behaviour trait that helped us survive way back when. But now, this previously helpful trait makes us create imaginary scenarios in our head and needlessly question our self-worth.

How you make the move changing your negative thoughts to ones that are positive and encouraging is somewhat personal to you, but here are some suggestions to help you stop the undesirable internal dialogue.

 

 

3 ways to eliminate negative internal thoughts

 

1. Find your triggers

First, identify your most common negative thoughts and think about what triggers them. It might be a person or a particular situation that you associate with this fear or concern. Write these down – this in itself can help to put them into perspective. Once you are conscious of what they are, you’ll be more aware of when the thoughts start to arise and can then work on reversing or dismissing them.

 

2. Reframe your thoughts

While it might work for some people to simply tell the negative thought to take a hike, it’s often more effective to replace the thought with something else. To do this, for every detrimental thought you have, write down a positive to counter it. For example, if you fear failure, list a success you didn’t think you’d be able to achieve. Or even a time when you failed but it ended up being helpful because it taught you something. And that’s shaped you into who your are today. You could also try affirmations or reason the negative thought away. For example, “Just because I didn’t get that job, doesn’t mean I’m not going to get one that I want in the future.”

 

3. Surround yourself with positivity

That could be positive people, but it could also be as simple as putting that list of achievements somewhere you can see it, so you can refer to it when you’re having a wobble or need to ground yourself with a dose of realism.

“Lots of people focus on the negative thoughts—and let them crowd out the message they are actually seeking to convey. Remember: communication is all about who you are speaking to and what you are saying.”

– Jamie Chapman, LSW Principal Coach

What works for Jamie is using an image to banish negativity.  He says, “I remember looking after my nephew when he was very little one Christmas afternoon. He was fascinated by our open fire, and wanted nothing more than to stick his hand right in the middle of it! There is no point reasoning with an eighteen-month-old, so I spent the entire afternoon gently, but firmly, pushing his hand out of the way every time he reached for the fire. And that’s my image for negative thought when I’m speaking. ‘Out of the way, I’m busy’.”

 

 

4 ways to boost your confidence

Everything is always a little brighter and more positive if you believe in yourself and what you can achieve. So how can you increase your confidence? Here are three ways:

 

1. Look at your list of achievements or events you’re proud of

Go back to that moment and think about how you felt. Chances are, you were feeling confident or you at least had some positive emotion. Remember that feeling. That’s the kind of feeling you want to conjure up when you’re feeling unsure about yourself. Even simply thinking about that memory can help you to feel more positive and confident.

 

2. Get your body language right

It may sound far-fetched, but research has shown that improving your posture can actually help to raise your self-esteem. A study from Ohio State University asked subjects to either sit up straight or slouch. Those who didn’t slouch had more confidence in their own thoughts – whether they were positive or negative. Even if you feel nervous, you can make sure your body language expresses confidence and openness to help you make a positive impression. Make sure your shoulders are relaxed back, not hunched forward and that your gestures are open i.e. no crossed arms). Create a relaxed facial expression, with warm eyes and remember to smile.  See our blog on postures for more advice. Deep breaths, expanding all the way into your belly are amazing at helping to calm you down.

 

3. Plan and prepare

It stands to reason that if you going into a meeting without having planned what you’re going to say, you’re not going to be as confident as if you had prepared. This doesn’t need to take long – just create a bullet point list of the things you want to get in the head of your listener.  By committing them to pen and paper, it boosts your ability to remember them. So, for a start, you’re less likely to waffle or forget a key point. You can also refer to your notes to help you keep focused.  If you appear organised, you’ll also project confidence too – whether or not you actually feel it!

 

4. Notice your emotions

You may be confident usually, but particular people or situations bring out your defensiveness and insecurity. Try noticing when and with whom you move into the defensive zone and what you do when you are feeling defensive. Then you can work on modifying that behaviour.

 

Download our dedicated eBook, How to Sound More Confident, Even If You Don’t Feel It.

 

Body language cues

The table below shows the key differences in body language that define whether you appear defensive, relaxed or confident.

Body

Defensive

Relaxed

Strong and confident

Posture

Shoulders rounded, bent over, small Shoulders relaxed, not forward or back Straight spine, shoulders back

Eye contact

Avoiding eye contact, blinking frequently Light eye contact, sometimes flitting Direct eye contact

Facial expression

Stiff, inexpressive face, jaw clenching, lip biting Smiling, bright eyes Warm and relaxed face

Gestures

Arms close to the body or no gestures at all, arms crossed in front of the body Flowing, easy gestures, relaxed and loose Firm hand and arm gestures

 

How to get rid of bad habits

Bad habits can make you seem less confident and in control. Do you have any of the following bad habits?

 

 

Upspeak

This is where you raise the pitch of your voice at the tail end of a sentence, so it sounds as though you’re asking a question. This can make you appear less confident, so use a downward inflection instead – imagine a weight is attached to the end of your sentence.

 

 

Overuse of disclaimers

For example, saying ‘I’m not sure I’m understanding this correctly, but… These can make you sound unsure – you need to state your ideas with conviction to make them happen.

 

 

Filler words

Using too many filler words, such as “umm”, “err”, “like” and “ahh” is unnecessary – here’s a video to help you eliminate these: 

 

 

Try getting rid of one bad habit at a time, so you’re not overwhelmed with all the adjustments you need to make.

 

 

To conclude, you really must be realistic with your expectations. You can’t expect everything to be perfect all the time. You’re human, and as such, you’re going to slip up or make mistakes. This is all part of learning and growing, so don’t be afraid of failure now and then – it will help to shape you and make you more resilient.

If you’d like to take the next step in your communication journey, book a free Discovery Call.

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.