Mastering The Queen’s English

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So, this year marks the Queen’s Platinum Jubilee. It therefore seems a good time to look at one of the most iconic voices of the last 70 years, both for us Brits, and for the worldwide audience. The Queen, whilst not the most impressive of communicators, is unique in her pulling power to generate a huge audience for any given speech.

 

 

She sets the standard for posh

Queen Elizabeth II sets the standard for posh. But she’s not so posh it’s inaccessible. Her voice is relatively low, and she sounds serious and substantial when she speaks.

She uses intonation and pauses—although try to listen to her reading out anything to do with politics and I don’t know about you, but I can’t absorb anything she says! That’s consistent with a key tenet of good communication: if the speaker isn’t engaged, then it’s almost impossible for the listener to be. This is where our Communication Equation comes in – I care what I’m saying, I care about the listener, therefore the audience is engaged.

During her annual Christmas broadcasts, the sentences are shorter, she makes eye contact, and it feels like she genuinely cares about sharing a message with her country. This is not so surprising, as unlike many of her more political speeches, it is rumoured the Queen writes this one herself. As such, whilst hardly compelling viewing, I find I absorb her message and it makes me feel quite proud of her. Clear and articulate at 95!

She seems to have mastered the art of short sentences, steady pace, and enough tone in her voice to keep your attention, just.

 

 

If the Queen were my client…

However, if the Queen were my client, I’d work with her using a similar approach to the one I used when I was training the Korean Olympic bid team. During that time I had the privilege to work with one of the most powerful men in Korea, and while he had vocal authority in bucket loads, he needed authenticity and emotion. We spent a lot of time building an emotional connection with his words, so that when he spoke, not only did it feel authentic, but it came from the heart.

 

 

Connecting her words with deeper held values

I’d respect her Royal Majesty’s understated style of communication, but I’d encourage her to let herself be seen in certain words and phrases, working on finding the meaning for her, connecting her words with her deeper held values. Once we had that, I would help her inject it into her voice, so she can connect more with her audience.

And then facial expression and gesture. I’d work with her on eye contact – really delivering her ideas using her eyes – and using gesture to further support what she is saying.

 

 

Hiding true emotion

At the moment, the Queen hides behind the mask of royal propriety, occasionally her eyebrows go up, but you would struggle to see real emotion i.e. the real Queen, the individual beneath the jewels, perfectly matching outfit and makeup. I would want to bring this out, so that when she spoke, you felt it – her intention, energy, desire to be heard and make a difference – coming out across the screens and into our living rooms. I’d strip away the mask and let her eyes flash and help her free up her body with some gestures to support a powerful need to share her message.

And can you imagine? The result would be startling. Not least because it would be like getting a real glimpse of who this woman actually is.

 

 

Elizabeth and the new generation

However, maybe this is precisely what the Queen’s communication style is designed not to do. For example, she was of a generation who would have been taught in etiquette and elocution lessons that gesturing was not “ladylike”, and more about precision and correct utterances rather than authenticity in elocution. And, as both a deeply religious individual, and head of the Church of England, she believes she was chosen by God for her role, and perhaps this is why she decides to keep her true self shrouded in Holy awe, and not give too much away when she is speaking.

The younger generation  – William and Harry especially – seem to be less regal, less mindful of the spiritual aspects of being a royal and more earthly, and both have shown they are not afraid to give a little of themselves to the important role they have which, in communication terms, can only mean great things.

So, what is it that makes her totally admirable and impressive? For me, it’s that she is dignity personified. She has sacrificed every bit of herself, at least in the front that she presents to the public, and she totally respects herself and the symbolic significance that she carries. When she speaks, we never see tiredness, sadness, ego or any kind of emotion. We see a powerful presence and a stoic resolve. In her own way, she cares about her duty and her people with every fibre of her being. In short, she is totally unlike anyone else.

 

 

What is the Queen’s English?

The Queen’s English is probably the most famous accent in the world. Even today, important figures from across society – particularly the royals – use what we call British Received Pronunciation, or RP. Although far less used than when the Queen first started out, it’s still regarded by many as the “proper” way of speaking, and a marker of prestige and ability. Here are three ways to sound more like the Queen:

 

1. Lengthen your vowels

It’s all about the vowels in the English Language. That’s where we get the energy from, and that is where we release the potential of the word. The vowel is the emotional energy of the word. It comes from the belly, and is powered by the breath. The more time we give it, the more time we have to put our feelings into what we are saying.

 

2. Articulate your consonants

If you want to give the impression of being well-spoken, of really knowing how to use the language to serve your goals, it is a good idea to pronounce your consonants. Where vowels are emotion, consonants are efficiency and respect for the language. The most important consonant tips to remember are:

  • Always pronounce a T or D when they are at the end of a thought or unit
  • When a T or D is in the middle of a word, with vowel sounds either side – like butter, definitely pronounce it. Bu–er doesn’t sound so good!
  • It can be easy to muddle some consonants. V instead of W, or F instead of TH. Try and keep these accurate if you can.

3. Pause

Try to break up a long thought or sentence into smaller ones. It’s not about getting to a full stop, but about holding the listeners attention at each stage of your communication. Pausing makes you sound steady and in control. It gives you time to process your thoughts and focus on the key words, as well as grounding you by allowing you to enjoy the moment you’re on rather than constantly rushing to the next word.  Most importantly, it allows for your listener to process each part of your thought, and stay with you, the speaker – almost like holding their hand and guiding them through what you’re saying. It means that in some deeper way, they feel acknowledged and part of the communication dynamic.

 

 

 

If you’d like to master the Queen’s English and learn to speak clearly, check out our elocution lessons and effective communication courses here.

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.