At London Speech Workshop, we believe in the power of sharing – stories, tools, challenges, wins – and doing it together.
That’s why our internal Lunch & Learn sessions are such a cherished part of our culture.
They create a space where we explore the human side of communication, draw on the Serlin Method®, and grow together as a team.
Our recent session was a deep dive into genuine connection, navigating social spaces, and embracing authenticity.
Read on for the brilliant questions asked and the thoughtful, practical insights shared…
Lunch & Learn: Building Genuine Connections at Work
Q1: How do you approach a group in a networking event without coming across as salesy?
This sparked a rich conversation. The answer? Lead with connection, not a pitch. Whether it’s a group of older men or younger women, the approach is about energy, intention, and confidence.
For the more challenging group (maybe you’re a young female approaching a group of three older men), go in strong, “Hi, I’m [Your Name]”, with posture, presence and a genuine smile.
For groups of women, a warmer, less forceful entry works best. Something like “May I join you?” or a compliment.
Key point: Connection comes before selling. And when someone is interested, a strong, story-led elevator pitch (built from our Serlin Method® “Meal Plan”) is your best tool.
Q2: How do you stay positive and sociable when it feels like the crowd is against you?
Simple but powerful advice: People love talking about themselves – if you genuinely listen. We shared our “Sharing Gems” tool: spotting little sparks of personality or interest and asking open questions to invite more.
The deeper message? If the social battery is drained or you’re met with resistance, shift from talking to listening, and focus on curiosity and empathy.
Q3: How can you bring someone out of a negative mindset without being inauthentic or drained yourself?
Start with empathy. Acknowledge their experience without taking it on. Offer a new perspective gently – perhaps using a metaphor or story. And know when to step away if the emotional energy becomes too heavy.
“Even in the most adverse conditions, the potatoes will sprout, reaching out toward the light.” – Carl Rogers
Beautifully summed up by Carl Rogers’ quote, people often want to feel better – they just need someone to hold the possibility of light for them.
Q4: How can I connect without oversharing?
We explored the difference between vulnerable sharing from a place of processing versus unprocessed oversharing that burdens others. If you’ve worked through something, sharing it can build trust. If not, it might feel heavy – for both you and the listener.
Solution? Reflect. If you feel uncomfortable afterwards, ask: Was I inviting connection or asking someone to carry something for me? Either way, be kind to yourself – it’s all part of the growth process.
Q5: How do I support someone else’s vulnerable sharing without making it about me?
This led to a brilliant discussion about three levels of listening:
- Ego listening – relating everything back to yourself.
- Cognitive listening – noticing patterns or meaning.
- Energetic listening – tuning into body language, pace and tone.
The key: hold space. Ask a question based on what resonates emotionally – and resist the urge to “match” with your own story unless it truly adds value.
Q6: Can you build a connection with people who seem completely shut off?
Sometimes, no – and that’s okay. But often, yes, if you adjust your energy using our Connection Space tool. It’s about meeting someone where they are energetically, and gently offering an opening – a question, a smile, a genuine interest.
But remember: don’t throw yourself at someone’s closed door. Respect yourself and them.
Q7: How do we build genuine connections in diverse teams – especially when conversations default to work?
This question came from a client scenario and touched on confidence, culture and intention. The advice? Curate the connection. Structure opportunities to get to know each other beyond work – a breakfast, a team icebreaker, or a story-sharing moment.
Be authentic: “I want us to bring our full selves to work.” Then create space for that to happen.
Q8: What tools help with small talk?
The answer circled back to “Sharing Gems” – noticing something specific and playful, like colourful glasses or a unique watch, and using it as a springboard to explore who someone is.
The aim? Make it personal, curious and kind.
It’s about starting with something light and real, then listening for the values underneath.
Final Thoughts & Takeaways
Each member of the team reflected on what landed most. From embracing feminine power in social settings, to adjusting energetic presence, to seeing connection as a pathway to leadership – the insights were rich, diverse and deeply human.
One thing was clear: these moments of shared knowledge and exploration matter. And we’re proud to hold space for them at LSW.
Want to Run a Lunch & Learn for Your Team?
If you’ve been inspired by the themes in this session and want to bring these powerful tools to your team – whether it’s for improving communication, boosting confidence, or creating deeper connections – we’d love to help.
Get in touch with vicky@londonspeechworkshop.com to find out how we can tailor a Lunch & Learn or bespoke workshop for your organisation.
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