Meet The Team – Shree, Head of Sales

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Meet Shree – Our Head of Sales, and the leader behind our transformative communication programmes for businesses. 

 

This week, we sat down with her to talk through her role at London Speech Workshop, what fuels her love for impactful communication, and her top advice for people looking to transform their communication…

 

 

1. What led you to work in communication training?

It’s a really interesting question because for as long as I can remember I’ve always wanted to work in a field that combined my love for self development with the joy of helping other people. I just didn’t know how that could translate into a career! 

 

Then one day, about a year and a half ago, I had an epiphany whilst on holiday in Cancun. And yes, it was as cinematic as it sounds (*cue the Eat, Pray, Love soundtrack*). Swimming in the middle of the Caribbean Sea, I was the most carefree I had ever been. I felt this huge wave of clarity sweep over me… I had finally realised what I was meant to do with my life (and believe me this had been a journey). But suddenly it all made sense –  my purpose was to be of service and make the world a better place.

 

What did this look like? I honestly had no idea. I just knew deep down that if I could find a way to merge these two passions, I’d find my true calling.

 

Shortly after that I came across London Speech Workshop and that’s when it all clicked. I was amazed to find somewhere that aligned so perfectly with myself, my values & my passion. I had found my Ikigai – eep!

 

 

2. Tell us more about your role at London Speech Workshop.

My role at London Speech Workshop is so exciting. As Head of Sales I get the chance to speak with so many wonderful clients from SMEs to large well-known Corporations. In my conversations, I discover and unpack each company’s culture and needs. From here, I create a programme best suited to each client, specific to their team’s skill gaps. The most fulfilling part of these conversations is seeing how our clients react to our product.

 

I’ve always believed that no matter the communication challenge, the solution can be found within our Four Pillar Framework. What’s special is that it’s not just limited to the workplace – I’ve even tested it with my own friends, and one of them had such a profound connection that it moved her to tears! It’s so incredible to see how deeply this resonates with people.



The joy and genuine astonishment from clients when they realise something like this exists is truly amazing. It’s clear to them that nothing else compares – our training is not only sticky, fun, and engaging, but it also delivers real ROI. We truly are one of a kind – bringing kindness and authenticity back into the workplace, but not at the compromise of profit or results. You can absolutely have it all!

 

 

3. How does the London Speech Workshop approach feel different to other professional environments?

London Speech Workshop is like no other company or environment I’ve ever experienced. People here are so unbelievably kind, stay authentic to who they are, all whilst being super competent and driven. I always pictured myself working in an environment like this, but never pictured it being attainable, until, well London Speech Workshop came along.

 

LSW truly leads by example, and you hear that phrase a lot, but very few businesses can actually follow through on that. I believe a lot of that is down to the people in our team, the culture we have created through our daily practices and our CEO, Emma. Emma continuously shows us what it means to be an honest and authentic leader.

 

On a Sunday, I look forward to work, to seeing my colleagues, working towards my purpose and enjoying myself at the same time. The Sunday Scaries have turned into Sunday Merries for me.

 

 

4. What is your favourite London Speech Workshop memory so far?

There have been so many fun moments with the team!

 

I think my favourite London Speech Workshop memory has to be a tie between two moments: the first being our Christmas Party – so much joy, appreciation and fun shared between our team and our coaches.

 

The second being when Emma joined myself and another colleague for an entirely spontaneous Karaoke night on a random Tuesday. This was so out of the blue and to me, showed a leader who was so happy to stand in her authentic self with no mask on – no matter her seniority. We had the best night and danced/sang the night away!

 

 

5. Why is great communication important to you?

Because great communication leads to greater connection.

 

I truly believe that once we can connect to other people, not only do we connect deeper to ourselves but we can bring out the best in others. This goes for anything from friendships, to relationships, and the work place. If you can really connect to the inner light within someone, the outcome is unbelievable.


I used to have a poster in my University room for years that said ‘Thousands of candles can be lit from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared.’ This is the same thing that happens when we learn how to truly connect with others – just like a single candle can light thousands more without losing its own flame, the right communication allows us to exchange our own thoughts and emotions, enriching everyone else involved without feeling drained!

 

 

6. Tell us about a time that really inspired how you communicate today.

Oh that’s a hard one – so many moments come to mind.

 

The first one that springs out at me is actually a moment from School. I used to really love subjects like Philosophy & Ethics and Sociology, because they encouraged real life discussions on topics that affected people. I was very lucky to have such a wonderful experience with some brilliant teachers, who opened the floor for each person to be heard and listened to. Watching the way some of my teachers communicated; listening with the intent to understand, creating space for others to open up all whilst having fun. That’s what communication is all about, bringing out the best in each other.

 

 

7. What do you love doing outside of London Speech Workshop?

I truly believe I have been blessed with the most incredible people in my life and I want to fill my days with as many experiences and memories as possible.

 

My friends and family will probably tell you that I have a life mantra that ‘life is for living’, so I would definitely classify myself as the multi-purpose friend – want to do a cooking class? I’m up for it! A concert or festival? I’m there! A holiday? I’ve already booked flights. A run? Well… maybe not everything.

 

 

8. And finally, what advice would you give to anyone looking to start communication coaching?

There is a famous quote by an Indian Philosopher called Osho who says, “Life begins where fear ends”. Wanting to improve your communication skills can be scary, you need to show vulnerability, admit where your gaps are and what you could improve on. But how wonderful is it that we can learn these skills?

 

Sometimes, you may not even know where to start, but what’s important to realise is not knowing where to start is a start! As long as you have a will to want to improve and better your own communication, someone else can give you a reassuring hand on the way there.

 

Don’t let fear stop you from reaching your own full potential – not for anyone else, but for you.

 

 

Want to ask our team about your communication journey? 

If Shree has inspired you to start your own communication journey, why not book in a 15 minute Discovery Call with our team to learn more about how we can help? 

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.com

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.com
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.