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How to Deliver Negative Feedback at Work

Whatever position you hold, giving feedback is a powerful tool.

Written by Emma Serlin

How to Get People to Listen to You at Work

Communication is a two-way street. But sometimes it can feel like you’re working really hard and people are still not listening.

Written by Emma Serlin

How to Speak with More Authority at Work

Ever been in a meeting, convinced you’ve got the answers, but someone else just seems able to push their idea that bit harder?

Written by Emma Serlin

Speech Communication Tips

How To Make Small Talk & How To Improve: 10 Tips For Introverts

Small talk. Some people love it, some people barely notice it’s happening, others will do anything they possibly can to avoid it.

Written by Emma Serlin

How to Apologise Professionally at Work

The apology is a territory that needs to be negotiated carefully, to maintain personal integrity while being respectful of others. But it’s possible to do both!

Written by Emma Serlin

How to Manage Post-Pandemic Public Speaking Anxiety

Pre 2020, public speaking was largely centred around physical delivery - maintaining eye contact with your audience, taking up space on your stage, adapting your content according to the reaction of your listeners. Then...

Written by Emma Serlin

How to Ask for a Pay Rise (And Get It)

Bringing up the subject of money at work can feel intimidating to most people, but it's important that you don't let this stand in the way of earning the salary you deserve.

Written by Emma Serlin

Mastering The Queen’s English

So, this year marks the Queen's Platinum Jubilee. It therefore seems a good time to look at one of the most iconic voices of the last 70 years.

Written by Emma Serlin

<b>Life changing</b> communication training courses

Life changing communication training courses

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